![]() * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. Stay safe, happy and healthy forever.Īnkita Vaidya - * Beware of scammers posting fake support number here. Thank you so much for your precious time. Your kind understanding and co-operation will be highly appreciated. To set up account, user need to use email id which is added in Username and email address only.īesides these, from your post, we have observed that you logon via but if you are using Microsoft365 business account, to access mail web app, you need to login via site. It’s not use to login and set up account.įrom the below screenshot, you can check for the user “Bvu”- “Username” and “Alias” both are different. Alias is just more than one email address associated with your Microsoft 365 for business account which used to receive email. If this the case, account can be configured with main primary email address only. If we misunderstand your issue, kindly correct us with provide some screenshot of your issue. Now when you try to set up your account with using that alias from Outlook desktop app, account recognized error occurred. ![]() Based on your post, we understand that from Microsoft365 admin center, you update alias. ![]()
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December 2022
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